Terms & Conditions - The Resource Hub

Last updated: November 22nd, 2024

Acceptance of Terms

By proceeding with the booking and participating in the monthly subscription, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions. The Client will be required to tick a box to confirm their acceptance of these Terms and Conditions at the time of booking.

This tick-box acceptance will be deemed as an electronic signature, signifying the Client’s agreement to these Terms.

1. Introduction

These Terms and Conditions ("Terms") govern the provision of business, marketing, sales, for the course and resources ("Services") offered by Donna Brewer and The Resource Hub.

Donna Brewer, Registered office: 12 Braemar close. Stamford. PE9 2YS ("Consultant") to the client ("Client"). By subscribing to the resource hub, booking and attending any live workshop, the Client agrees to these Terms.

2. Services

2.1 Course or Programme Content: The Consultant provides resources, templates and mini training videos on various business topics, including but not limited to business strategy and marketing.

2.2 The resource hub is purely for your personal use, and is not to be reused or shared with anyone else.

2.3 Delivery Methods: Templates are on the online portal. Mini training videos are also in the online portal. Any live element will be conducted via platforms such as Zoom, Microsoft Teams, or similar.

2.4 Materials Provided: Participants will receive relevant materials such as templates, resources and mini training videos, which are and shall at all times remain the property of the Consultant.

3. Fees and Payment Terms

3.1 Pricing: The cost of the resource hub is specified in marketing materials.

3.2 The amount paid is non-refundable.

3.3 Payment: Full payment is required to secure a booking.

3.4 Payment Methods: Payments can be made via Stripe. All payment details will be provided upon booking.

3.5 Payment Schedule: This is a monthly subscription, and payments must be paid on the due dates specified each month

3.6 Late Payments will result in the subscription being cancelled.

3.7 Taxes and Fees: All prices are inclusive.

4. Cancellation and Rescheduling. The client can cancel the subscription at any time.

4.1 Cooling Off Period: 14 days for bookings made online in compliance with distance selling regulations. Should any materials be accessed before this point, the cooling off period is agreed to be waived by the Client.

4.2 Other Client Cancellations: Other than as set out at clause 4.1 no refunds will apply to this purchase.

4.3 Consultant Cancellations: If the Consultant needs to cancel or reschedule the monthly live zoom call, 24 hours’ notice will be given with a new date rescheduled.

4.4 Force Majeure: Neither party shall be liable for any failure or delay in performing their obligations under these Terms if such failure or delay is caused by circumstances beyond their reasonable control ("Force Majeure Event"). Force Majeure Events include, but are not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials, technical issues, and poor internet connection.

5. Confidentiality and Intellectual Property

5.1 Confidential Information: Both parties agree to keep all confidential information private. Confidential information includes, but is not limited to, business strategies, financial information, client lists.

5.2 Intellectual Property: All materials provided during the Course or Programme, including workbooks, slides, and other content, remain the intellectual property of the Consultant. Clients are granted a limited, non-exclusive, non-transferable license to use the materials for their personal or internal business use only. Reproduction, distribution, or commercial use of the materials without prior written consent from the Consultant is strictly prohibited.

5.3 Monthly live zoom call will be recorded for training and circulated to those who are subscribers to the resource hub.

6. Liability and Disclaimers

6.1 Limitation of Liability: The Consultant’s liability for any claims arising out of the Course or Programme is limited to the amount paid by the Client for the Course or Programme.

6.2 Disclaimers: The Consultant does not guarantee specific outcomes or levels of earnings from the Course or Programme. Results will vary depending on the Client’s business and the implementation of the content. You acknowledge and agree that the level of success likely to be attained from accessing the Services is entirely dependent on you implementing our advice, and your application of the ideas and techniques we share. You warrant and acknowledge to the fullest extent possible that we are providing the Services purely on a consultancy basis and the business and or other advice provided is in no way a substitute for additional professional advice that may be required from time to time. For the avoidance of any doubt, we do not provide medical, financial or legal advice.

6.3 Yours and our limits of total liability under this contract cannot exceed the amount paid by you to us, and neither of us have any liability or other obligation for loss of profit, loss of corruption to data, loss of use, loss of production, loss of contract, loss of opportunity, harm to reputation or loss of goodwill.

6.4 We acknowledge that we cannot exclude liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other losses which cannot be excluded or limited in law.

6.5 The courses or programmes are intended to provide general guidance and strategies. The Consultant is not responsible for any business losses or damages incurred by the Client as a result of applying the workshop content.

6.6 The Consultant may recommend third-party tools or services during the course or workshop. The Consultant is not responsible for the performance or reliability of these third-party tools or services.

7. Participant Conduct

7.1 Code of Conduct: Participants are expected to behave professionally and courteously during live workshops. Disruptive, discriminative or abusive behaviour will not be tolerated.

7.2 Courses and Programmes: For online content, participants should ensure they have a stable internet connection and are familiar with the platform being used (e.g., Zoom, Microsoft Teams).

7.3 Removal: For the avoidance of any doubt the Consultant reserves the right to remove any participant who disrupts the course or programme without a refund. Negative comments and feedback, without consulting the consultant. Spamming clients in the resource hub.

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8. Data Protection and Privacy

8.1 Data Collection: The Consultant collects personal data such as name, email address, and payment information to facilitate the resource hub and live Q&A delivery and for administrative purposes.

8.2 Data Usage: Personal data will be used at all times in accordance with the Consultant’s privacy policy, which complies with worldwide data protection regulations, including GDPR.

8.3 Data Retention: Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.

8.4 Third-Party Services: The Consultant may use third-party services for payment processing and data storage. These third-party services are also required to comply with data protection regulations.

9. Governing Law and Dispute Resolution

9.1 Jurisdiction: These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9.2 Dispute Resolution: In the event of a dispute, the parties agree to first attempt to resolve the issue through negotiation. If negotiation fails, the dispute will be referred to an independent expert for resolution. If the dispute is still not resolved, it may then be escalated to the courts.

10. Amendments

The Consultant reserves the right to amend these Terms at any time. Clients will be notified of any changes, and continued use of the Services constitutes acceptance of the amended Terms.